Organize, Edit, Display
The MS NeXT department assistants were in a bind. Their documentation was hard to find, out of date, and missing information. Enter Sue.
I took a pile of documents saved in OneNote and organized, updated, edited, and wrote new ones where necessary. I created a new SharePoint and organized the documents by task. Each task packet contained a detailed document like the one below, numbered instructions without pictures, a Visio workflow, and other documents such as email templates if needed.